Windows 11 desktop4/29/2024 ![]() How come that it would stop responding just because of one failed cloud service? It’s not a crucial cloud service either, and the computer became useless because of a single JSON blob with an advertisement.Īds in Windows are important to Microsoft. However, that doesn’t answer why the Windows shell was so poorly architected in the first place. Yes, rough edges and productivity losses are expected. There’s an enormous elephant in the room, though: how Microsoft could have let this happen? Yes, this is a beta build for early adopters. It’s unclear if it’s this exact promotion, however. The messaging and imagery in the promotion were identical to the panel you get when you press the Windows key + C on a Windows account not already set up with Teams. ![]() The blob contained an advertisement for Microsoft Teams. ![]() Iris is a part of Windows Spotlight (the Bing wallpaper of the day and tips, promotions, and suggestions on the Lock screen).īased on the Microsoft-provided workaround, I narrowed the problem down to a registry key that contained a serialized JSON blob. (That would have been more understandable.) Instead, it was caused by a small file downloaded by a Windows component called IrisService. The problem wasn’t caused by an update delivered through Windows Update. It became clear that the issue was caused by one of the many cloud services built into Windows. The successful ideas all involved different methods that made the device unable to communicate with Microsoft servers. Microsoft customers on Twitter and Reddit quickly shared ways to work around the problem and restore the Windows shell. I took a closer look at what got downloaded and caused the Windows desktop shell to become unresponsive. The company didn’t discuss the problem in detail, however. The workaround requires users to open the Registry Editor (regedit) through the Task Manager to make some changes. Microsoft has acknowledged that there’s an issue and posted a workaround for affected customers. It was annoying and frustrating to be left with a broken Windows desktop, but this is what I signed up for as a Windows Insider (early adopter). I was caught up in this problem after restarting my laptop to complete the installation of an unrelated software. Instead, it caused Explorer (the Windows desktop shell) to stop responding and left users without a working Start menu and taskbar. The promo intended to promote the upcoming operating system’s integration with Microsoft Teams. Earlier today, Microsoft pushed a promotional message to early adopters of Windows 11.
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